Your private video call software
Our private video call spaces are a powerful tool for every stage of the sales funnel and adaptable to the needs of any sector. From lead generation to conversion and customer retention, Here Sharing provides the tools needed to optimize every stage of the sales process. The platform is flexible and can adapt to the specific needs of different industries, ensuring that every business can maximize its potential and achieve its goals effectively.
Here Sharing Use Cases
Where does this space fit into your customer lifecycle? We offer a solution for every situation. From the first interaction to long-term loyalty, our spaces are designed to adapt to every stage of your customer’s journey.
PRE-SALES
PRELIMINARY INQUIRIES
Help your clients understand your products, services, or quotes
QUOTES
Generate and discuss detailed proposals in real time, tailoring them to the needs of the spaces or situations observed during the video call.
ONLINE VISITS
Offer guided tours or live demonstrations of your products or services, without requiring clients to travel.
SALES
CONSULTATIONS
Answer questions, handle inquiries, teach, offer support… In short, deliver your service.
SHOWROOMS
Create web or phygital showrooms, offer guided tours to enhance the shopping experience and boost sales.
GUIDED ONLINE SALES
Guide your customers step by step through the buying process, ensuring a personalized experience while increasing average order value and reducing return rates.
AFTER-SALES
CUSTOMER SUPPORT
Keep your customers satisfied with premium support. Avoid returns, reduce CHURN, and improve NPS.
TRAINING AND LOYALTY
Offer training sessions, tutorials, or product updates to keep your customers always up to date.
UPSELLING
Identify opportunities to offer complementary or higher-tier products through personalized support.
An Ideal Tool to Achieve Your Goals
What’s your business goal? How can you achieve it? With Here Sharing, you’ll reach your current objectives while positioning yourself at the digital forefront of your industry.
Increase your conversion
Make the conversion process easier with tools that let customers ask questions, book appointments, and make purchases directly from the platform — all with a smooth, seamless user experience.
Lead Generation
Attract new potential clients with interactive spaces that capture their interest and provide the information they need to make informed decisions.
Optimize youronboarding
Ensure a successful onboarding of new clients with dedicated training and support spaces, where they can access resources, tutorials, and personalized assistance.
Reduce el churn rate
Keep your clients engaged and satisfied with spaces that offer ongoing support, product and service updates, and opportunities to provide feedback and take part in continuous improvement.
Customer Loyalty
Foster long-term loyalty with reward programs, exclusive events, and personalized content that shows your commitment to your customers’ success.
Suitable for all industries
Discover how HERE SHARING adapts to different industries.
Education
Use cases for end users:
- Personalized tutoring sessions with experts in various subjects.
- Consultations for resolving questions related to academic assignments or exams.
- Advising on course selection or professional training paths.
- Career guidance for students.
- Portfolio or project reviews for creative careers.
KPIs to improve:
- Increase in revenue from personalized tutoring.
- Differentiation from educational competitors.
- Increase in student engagement.
Customer Service
Use cases for end users:
- Assistance with the installation of technological or complex products.
- Fast resolution of technical issues or complaints without the need for travel.
- Post-purchase product support (setup, maintenance, etc.).
- Product-specific purchase guidance through expert advice.
- Support during non-business hours or holidays.
KPIs to improve:
- Improvement in NPS (Net Promoter Score).
- Reduction in problem resolution time.
- Increase in customer satisfaction through personalized support.
Healthcare (including Psychology)
Use cases for end users:
- Personalized tutoring sessions with experts in various subjects.
- Consultations for resolving questions related to academic assignments or exams.
- Advising on course selection or professional training paths.
- Career guidance for students.
- Portfolio or project reviews for creative careers.
KPIs to improve:
- Increase in revenue from personalized tutoring.
- Differentiation from educational competitors.
- Increase in student engagement.
Retailers in general
Use cases for end users:
- Personalized advice on which products to choose based on the customer’s needs (e.g., tools, clothing, electronics).
- Real-time consultations to clarify technical product details before purchase.
- Assistance in choosing product combinations (e.g., furniture, fashion, technology).
- Support for assembling or installing purchased products, without the need to call a technician.
- Inquiries about the availability of specific products in nearby stores or online inventory.
- Real-time advice for creating personalized quotes (e.g., renovations, interior design).
KPIs to improve:
- Increase in the conversion rate from online visits to sales.
- Reduction in returns thanks to direct pre-purchase guidance.
- Increase in NPS through a personalized and efficient shopping experience.
- Higher occupancy during off-peak hours by offering services during low-demand periods.
Consulting/Advisory
End-user use cases:
- Quick legal consultations for urgent situations or legal questions.
- Personalized tax advisory for freelancers and businesses.
- Consultations for reviewing contracts, agreements, or important documents.
- Digital marketing advisory for small and medium-sized businesses (SMEs).
- Assistance with financial planning or investment management.
KPIs to improve:
- Reduction in response time for client inquiries.
- Generation of new leads from potential clients.
- Higher profitability per service hour.
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